Business services are actions and activities that help a company without delivering a physical product. Large firms rely on these services for marketing, production, safety and cost purposes.
Examples of business services include warehousing, shipping, transportation and staffing. They are crucial to the success of a firm and make up a large part of the economy.
The business services industry is growing at a fast pace because of technology and digitalization, as more businesses outsource their business services rather than hiring in-house employees. These services can be provided through web platforms and systems or by mobile apps.
Careers in business services are challenging and require interpersonal and communication skills. If you don’t have these skills, a job in this field may not be right for you, says Jennifer Spinelli, founder of home-buying firm Watson Buys and an HR and business operations consultant. Choosing a career in this sector also depends on your work ethic. “As a business service worker, you’ll be on the go, often working long hours,” she says.
The type of business service you choose to provide can be as simple or complex as the needs of your client. For example, if your clients speak different languages, you can offer translation and interpretation services to accommodate them. Or, if your clients’ technological devices are having problems, you can offer tech support. This helps your clients quickly fix issues and keep their companies productive. This is a great way to build relationships with customers and boost your bottom line.