A business service is a service that is provided to businesses or organizations to support the core business activities of those companies. These include services that help the company operate and function more efficiently, such as IT, human resources, accounting, janitorial or supply chain management. Business services also can include marketing, branding and design.
B2B service businesses include everything from consulting and law firms to accounting, digital marketing agencies and financial institutions. Companies that provide business-to-business (B2B) services can be essential contributors to the economy and help other businesses improve their operations and overall profitability.
The qualifications needed to work in the field of business services vary by industry. For example, a high school diploma and strong work ethic are important for jobs in shipping, janitorial or waste management. For more professional roles, a bachelor’s degree in your area of expertise is required. You may need previous customer or sales experience for roles that focus on interacting directly with customers.
A growing number of companies are shifting from device-centric monitoring to business service management. ScienceLogic’s AI/ML-based IT platform helps you make that shift by breaking down visibility gaps with comprehensive business service views across heterogeneous infrastructure and app topologies. This enables you to model the way your IT services and underlying components work together to deliver business value to your organization, as well as pull in relevant business KPIs for a more complete picture of your IT performance. This enables you to focus your attention on the most critical services and resolve problems faster.